We, the members De IDI Pharma & Chemistry Engineering, S.L. (onwards IDI), we are committed to the Quality management principles established by ISO 9001:2015 Amd 1:2024 in the performance of our services (qualification of equipment and facilities, HVAC air conditioning system and services necessary for manufacturing in the industry pharmaceutical. Design of facilities and pipelines for the pharmaceutical and chemical industry). The integrity and the commitment They are the foundations of the company and that is why we strive to:

• Understand the needs and expectations of our clients of the pharmaceutical, chemical and food industries in terms of the provision of engineering services and qualifications of equipment and facilities.
• Define a way of working that continuously and consistently pursues the commitment to the needs of our clients in all projects, big or small, understanding that they are all important to them.
• Promote the risk based thinking.
• Provide a permanently high-quality and sustainable service, through the application of standardized processes, seeking a high degree of productivity and creativity that allows us to address projects uniquely to solve singular problems, in addition to contributing to the reduction of the environmental impact of our activities and our clients.
• Learn from our mistakes, searching for their origin to advance continuous improvement.
• Promote the development of our staff, seeking to improve skills and attitudes that help us continue growing as a team and thus improve our response to our clients.
• Provide Solutions in engineering areas, qualification of equipment and facilities, not only delivering a service, but facilitating the client the achievement of their objectives assuming their problems as their own.
• Fulfill with Legal applicable requirements and binding obligations with the rules of the sector.
• Promote as company philosophy Sustainable practices In our activities and projects.

Promote the development of our staff, seeking to improve skills and attitudes that help us continue to grow as a team and thereby improve our response to our customers.

The people who make up IDI are the company's most valuable asset to achieve an excellent final service that fully satisfies its clients. To this end, the organization strives to provide training, promote personal and professional development of each of its collaborators and facilitate family conciliation.

The confidence that customers have in IDI is one of the fundamental pillars of the company. Therefore, we reinforce the commitment to meet your needs in time, with the quality required and with total integrity.

We are passionate about our work and that's why we give it our all!

This Policy establishes the framework from which the Quality Objectives arise, applicable to all IDI members.

The French of the Vallès, November 25,

Francisco Arguimbau